Privacy policy
Last updated: August 18, 2026
Privacy Policy
Last Updated: August 18, 2026
This Privacy Policy explains how Canopy Technology LLC (“Canopy,” “we,” “us,” or “our”) collects, uses, discloses and protects information when you access or use Canopy Finance, Agen, Agen.space, Agen AI, the Agen App, Agen MCP and our related websites, applications and services (collectively, the “Services”).
1. Information We Collect
Depending on how you use the Services, we may collect:
Information You Provide
This may include:
name;
email address;
account or profile information;
support communications;
preferences;
agent configurations; and
information submitted through forms or applications.
Wallet and Blockchain Information
When you connect or interact with a blockchain wallet, we may process:
public wallet addresses;
transaction hashes;
token balances;
smart-contract interactions;
network information; and
other publicly available blockchain data.
Blockchain information is generally public and may remain permanently recorded on the relevant blockchain.
Usage and Technical Information
We may automatically collect:
IP address;
browser and device information;
operating system;
application activity;
pages viewed;
timestamps;
approximate location derived from IP address;
crash and performance information; and
security logs.
AI and Agent Information
If you use Agen AI or autonomous-agent functionality, we may process:
prompts and instructions;
agent configurations;
strategies and permissions;
agent activity;
transaction requests; and
outputs generated through the Services.
2. How We Use Information
We may use information to:
provide and operate the Services;
process user requests;
enable wallet and blockchain interactions;
operate AI and agent functionality;
improve and develop Canopy products;
monitor performance and security;
prevent fraud and misuse;
communicate with users;
provide customer support;
comply with applicable law; and
enforce our Terms.
3. Blockchain Data
Blockchain transactions are public by design.
Information written to a public blockchain may be visible to anyone and cannot generally be modified or deleted by Canopy.
You should not submit confidential personal information directly to a public blockchain.
4. How We Share Information
We may share information with service providers that help us operate the Services, including providers of:
cloud infrastructure;
analytics;
security;
communications;
blockchain infrastructure;
data services; and
application hosting.
We may also disclose information where required by law, to protect our rights or users, or in connection with a merger, acquisition, financing or sale of company assets.
We do not sell personal information for money.
5. Cookies and Analytics
Our websites and applications may use cookies, local storage and similar technologies to:
maintain sessions;
remember preferences;
understand usage;
measure performance; and
improve the Services.
Where required by applicable law, we will provide appropriate controls regarding optional cookies or tracking technologies.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including legal, security and operational requirements.
Public blockchain information may remain permanently available regardless of our retention practices.
7. Security
We use reasonable administrative, technical and organizational measures designed to protect information.
However, no internet-based system, blockchain network or data-storage system can be guaranteed to be completely secure.
8. Your Privacy Rights
Depending on where you live, you may have rights to:
request access to your personal information;
request correction or deletion;
obtain a copy of certain information;
object to or restrict certain processing;
withdraw consent where applicable; and
opt out of certain uses of personal information.
To exercise available privacy rights, contact us at privacy@canopyfinance.io
We may need to verify your identity before completing certain requests.
9. California Residents
If applicable to Canopy, California residents may have additional rights under the California Consumer Privacy Act and California Privacy Rights Act, including rights relating to access, correction, deletion and certain sharing or sale of personal information.
Canopy does not discriminate against users for exercising applicable privacy rights.
If Canopy begins selling or sharing personal information as those terms are defined under California law, we will provide any opt-out mechanisms required by applicable law.
10. Children's Privacy
The Services are not intended for children under 13.
We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.
11. International Users
If you access the Services from outside the United States, your information may be processed or stored in the United States or other countries where our service providers operate.
Those jurisdictions may have different data-protection laws from your country of residence.
12. Third-Party Services
The Services may contain links to or integrations with external websites, wallets, blockchains, protocols and services.
Their privacy practices are governed by their own policies, and Canopy is not responsible for how third parties process information.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Changes will be reflected by updating the “Last Updated” date above.
14. Contact Us
For privacy-related questions or requests:
Canopy Technology LLC
United States
Email: privacy@canopyfinance.io